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Refund Policy
Effective Date: [20 Oct 2024]
At Pva Bazar, customer satisfaction is important to us. We offer refunds and replacements under specific conditions outlined below. Please read this policy carefully before making any purchase.
1. Eligibility for Refunds
We provide refunds or replacements only if the following conditions are met:
– The account(s) you purchased are defective or **non-functional** upon delivery.
– The issue is reported to us within 24 hours of account delivery.
Refund requests made after the 24-hour window will not be accepted, and we do not provide refunds for issues related to improper use, violations of the platform’s policies, or account suspensions or bans that occur after the transfer.
2. Non-Refundable Items
Refunds are not provided under the following circumstances:
– If the account is banned, suspended, or restricted after delivery due to your actions or policy violations of the social media platform.
– If you change your mind after purchasing the account.
– If you fail to secure the account or change the login credentials immediately after delivery, resulting in unauthorized access.
3. How to Request a Refund or Replacement
To request a refund or replacement, please follow these steps:
– **Contact us** via WhatsApp, Telegram, Email, or Skype within **24 hours** of receiving your account(s).
– Provide us with the order details and a clear explanation of the issue.
– Our team will review the issue, and if eligible, we will either replace the account(s) or issue a refund.
4. Refund Processing Time
– Refunds will be processed within 5-7 business days once approved.
– Refunds will be credited to the original payment method used for the purchase.
– We are not responsible for any delays in the refund process caused by your financial institution.
5. Changes to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
6. Contact Information
If you have any questions or need assistance with a refund or replacement, please reach out to us:
– WhatsApp: +8801754491268
– Email: pvabazar2@gmail.com
– Telegram: @pvabazar
– Skype: live:.cid.d74a332563b5365e
